24 lines
1.2 KiB
Markdown
24 lines
1.2 KiB
Markdown
# Freescout
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## For user
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Freescout scrapes `info@k-space.ee` and `accounting@k-space.ee` mailboxes
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from Wildduck and builds issue tracker on top the mailbox.
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The Freescout user interface is accessible at
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[freescout.k-space.ee](https://freescout.k-space.ee/)
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Note that Freescout notifications are sent to `@k-space.ee` mailboxes.
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Forwarding to personal eg. `@gmail.com` mailbox can be configured via
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[Wildduck webmail](https://webmail.k-space.ee/account/profile)
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> Whoops, looks like something went wrong — check logs in /storage/logs
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The paid(!) OIDC plugin still requires creation of local account by an administrator. This probably means the OIDC user tried to log in before an account (with matching <username>@k-space.ee mail) existed in Freescout local users.
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## For administrator
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If the Kubernetes cronjob for picking up mail is not working for more than
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3 days the mails will not get synced by default. To manually synchronize
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Freescout head to [Freescout system tools](https://freescout.k-space.ee/system/tools)
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page, increase `Days` to appropriate number and hit `Fetch Emails` button.
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Select `All` if some mails have been opened via Wildduck Webmail during debug process.
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